Westbank service

<p>Called into follow up on my application for private vehicle finance with Wesbank, the gentleman that assisted me was just flat and didn't sound like he was eager to help, being a client of FNB I was happy to also do my finance through the same company as I have always believed that service is the best with FNB. Phoned in a couple of times to speak to my marketer handling my application and each time I was told he wasnt available and I should leave a message and he will call me back...he never called me back on both occasions, nonetheless we ended up talking which I initiated and they offered me 2 interest rates which I both feel they are not competitive..the lower one was on condition that I give them a deposit ... Agent failed to justify why they can't just give me the Lower interest rate (which I still think is still not competitive) without having to pay the deposit...a deposit should be something a client ops for to drop the capital amount ..not a bargaining took to get a lower interest rate</p> <p> </p> <p>It's just sad that one is forced to go through a dealer to have them negotiate good rates and deals, one would think because you already bank with FNB you would be treated as a valued customer</p>