TK
Tebogo K
1 reviews | Active since Dec 2017
08 Aug 2020, 22:26
Westbank ********
Wesbank is charging me insurance fee that i am not coverd for, i only found out in April that i do not have an insurance with auto and general that westbank has been charging me for ,i have sent both wesbank and auto and general several emails and proof of auto and general confirming i am not covered with them and proof of my current insurance cover but still westbank is still including the insurance fee money R1544 on my monthly premiums,i still dont get responses as to what am i paying for.
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WesBank's replyOfficial
11 Aug 2020, 11:44Dear Tebogo K,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Aug 2020, 11:44
Official
Dear Tebogo K,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution