TM
Thobani M

1 reviews | Active since Aug 2017

30 Sept 2020, 14:54

Westbank refuse to restructure vehicle loan payment.

South Africa has just announced 2.2 million job loss. But westbank cannot assist people with their loan restructuring. I’ve requested Westbank to assist with vehicle loan restructuring and they are refusing.

0
Replies (1)
WesBank
WesBank's reply30 Sept 2020, 16:07
Official
Dear Thobani Mpanza
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution