Westbank Private Vehicle finance offers the worst service I've ever come across

<p> It's been 5 weeks and it seems I'm still not close to getting the car I am wanting to buy, Titlegaurd is doing enough to justify the money they are getting, all they do is sit behind a desk and wait for papers to come in, it's unacceptable that the seller and I must spend hundreds, yes hundreds of Rands on airtime to find out why documents are taking so long to come in from Dekra, etc.</p> <p> </p> <p>I was asked to organise Insurance for the vehicle and I did, I am now paying insurance for a vehicle that I have not received yet, as Titlegaurd now have a problem with something a silly as the insurance documents are saying the insured the registered owner and I AM THE INSURED!!!</p> <p> </p> <p>Given all the complaints against titlegaurd I cannot see why wesbank are still doing business with them seeing as so many of wesbanks clients are unhappy with their service.</p> <p> </p> <p>If I do not have this matter sorted out within the next few days I will then be forced to move to a bank that knows how to keep customers happy</p>