LM
Lindiwe M
1 reviews | Active since Sept 2020
16 Sept 2020, 20:17
Westbank poor service
Money was deducted without my consent for 2 months when I called the call center I was told that I need to submit proof of insurance for which I did many times. Emails come back stating soby stories. I was told that I would be reimbursed money back bt to no ****ing avail. How the hell can a car leave the dealership without an insurance policy, and yet no consent was given by me.
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WesBank's replyOfficial
17 Sept 2020, 10:36Dear Lindiwe M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply17 Sept 2020, 10:36
Official
Dear Lindiwe M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution