RG
Riaan G
1 reviews | Active since May 2014
07 Jun 2021, 10:21
Westbank, no refund
Wesbank is still debiting me after the car dealership settled my account and sold my vehicle. I have phoned them and just got an SMS saying a refund is being requested and the debit order was stopped. It's weeks later and I'm still waiting for my money.
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WesBank's replyOfficial
07 Jun 2021, 12:38Dear Riaan Greyling,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply07 Jun 2021, 12:38
Official
Dear Riaan Greyling,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution