LV
Leonard V
1 reviews | Active since Oct 2020
20 Oct 2020, 09:27
Westbank Driva useless!!!
Good day,
I have received a call their sales department telling me about the Driva Protect package and make it sound like its already included in the my current package. Without agreeing on it he signed me up for it. I did phone roadprotect to cancel this numerous of times without any success. I have received a notification of change in monthly payments and are not happy at all!!!
I’m in the process of opening a case against ***** and moving my vehicle finance to ABSA.
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Replies (2)
WesBank's replyOfficial
20 Oct 2020, 10:04Dear Mr. Visser
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Oct 2020, 10:04
Official
Dear Mr. Visser
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
LV
Leonard V's updateReviewer Update
20 Oct 2020, 15:39Thanks for the response, issue resolved!!
LV
Leonard V's update20 Oct 2020, 15:39
Reviewer Update
Thanks for the response, issue resolved!!