dD
dd D
1 reviews | Active since Aug 2018
31 Jul 2020, 13:55
Westbank don't care about getting requested documents to paying clients
I have a loan with Westbank cash power I phoned 6 to 10 times in a week jumping though all the required hoops to get a settlement letter it's now 5 days later and I still have nothing even though they assured me that they would send it
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
03 Aug 2020, 08:25Dear dd dd,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Aug 2020, 08:25
Official
Dear dd dd,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution