west bank workers just don't care !!!!!!!!!!!!!!!!!!bottom line .

its been a month and a week where I have requested to get assistance from west bank employees even after going through the complaints line ***) complaining of the department where the agent is appointed to assist me or allocated to my account .i have called the complaint line advising them agent Mr K Makgeledise to my account is not responding to my emails or call me back after I called in a few times asked to speak to him and he is not available ,I then request for a call back ,however after probably 10 time requesting for a call back I still never got any call back even after the complaints line instructed the agent to do so . my worst concern with this pathetic service ever is the agent has no auto response on his mail to at least advise his not in the office .

this resulting my life to be negatively get impacted because of agents negligent ,a month ago I needed my statement and settlement a Month but NO!!!! I cant get it due to poor service I could have settled my account if I had response .if this is the service I receive I cant imagine what others will get !!!!!!!! BAD !!!!!