WesBank...useless or sketchy?
My and I settled our vehicle end of 2020! Since today 23/072021 we have not received the necessary documentation to register OUR vehicle on our name! We happen to be FNB private clients and even emails to our banker turns up unresolved. Are you maybe going to pay out any interest on our money and vehicle being kept? I have been to an FNB branch - no help I have phoned a 1000 times - rude and no help. Do you have any competent employees? All we need is for the documents to be couried to us like you have done with my card so please dont play covid. Interested in contacting me with a proactive result...please do so
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WesBank's replyOfficial
23 Jul 2021, 11:58Dear Tarina S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply23 Jul 2021, 11:58
Official
Dear Tarina S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution