LL
Louw L
1 reviews | Active since Feb 2024
06 Feb 2024, 08:50
Wesbank’s sheer incompetence
A vehicle had been paid off and we requested Natis documents from Wesbank in December 2023,we were told that we had to pay just over R300 to get new copies issued,we did and have requested it again.Since December absolutely no communication from Wesbank came to light.The Wesbank account nr for the late Mr CT Cilliers is ***. When calling the call centre you will be sent from pillar to post.
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WesBank's replyOfficial
06 Feb 2024, 08:58Dear Louw Lubbe,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply06 Feb 2024, 08:58
Official
Dear Louw Lubbe,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution