GM
Grace M
1 reviews | Active since May 2021
09 May 2024, 11:05
Wesbank’s service is deteriorating I’ve been waiting for more than 20 minutes for my call to be answered
Wesbank’s service is deteriorating I’ve been waiting for more than 20 minutes for my call to be answered. Some services unfortunately still need that a customer speaks to the consultant. I gave up I don’t know what to do
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Replies (1)
WesBank's replyOfficial
09 May 2024, 11:24Dear Grace Mabumbulu
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 May 2024, 11:24
Official
Dear Grace Mabumbulu
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution