Wesbanks ******* practices

Wesbank uses ******* tracking to get hold of clients in arrears! I was tracked by wesbank employee whom did not even have any wesbank identification exct! How did he track me? Who gave that consent? Its absolutely ******* ! I want to know how did he track me and who authorized it?? I will open a SAP case and go to the media with the way wesbank operates! Futher the police stopped at the scene while i was bust talking to wesbank lady on the phone and the police searched the wesbank employee car for drugs exct cause he looked suspicious! Pls tell me how is this legal???