MB
MAUREEN B
1 reviews | Active since Oct 2013
30 Jun 2020, 15:41
WESBANK'S LACK OF UNDERSTANDING
They do NOT a star at all. My has a vehicle on HP got the 3 months holiday payment but since lost his job. He has 3 small children 3,5 & 6 & asked for an extension while he looks for work. His wife is on shorter hours. Wesbank NEEDS TO BE UNDERSTANDING & SUPPORTIVE of people's situations in these trying times.
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WesBank's replyOfficial
30 Jun 2020, 18:40Dear Maureen B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Jun 2020, 18:40
Official
Dear Maureen B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution