1 reviews | Active since Aug 2014
Wesbanks ******* Service - Account Number : ***
<p>2 Weeks ago Wesbank deducted more money from my account than they should. After talking to 6 consultants who some just put the phone down in my ears and refuse to help me, they said they will refund the money within 48 hours. That was 8 days ago. And still no responds from Wesbank and no Refund. This is absolutly the worse service from wesbank ever. There consultants is unproffesional and just tell you they will escalyte the problem and still nothing happens. </p>
Good day
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond. After reviewing this matter, it appears that whilst there was indeed a delay in processing the refund, regrettably you were exceptionally impolite and offensive to our staff members, to which we take umbrage.
Your refund has now been processed to your Bank account and we consider the matter closed!
Kind regards
WesBank
Good day
We acknowledge receipt of your complaint and thank you for affording us the opportunity to respond. After reviewing this matter, it appears that whilst there was indeed a delay in processing the refund, regrettably you were exceptionally impolite and offensive to our staff members, to which we take umbrage.
Your refund has now been processed to your Bank account and we consider the matter closed!
Kind regards
WesBank
So when your staff is impolite to me that is fine. Refusing to help me. That is fine. *****ing my money that is fine. Lieing to me that is fine. So that is what Wesbank stand for. I still havent recieved my money. I still havent recieved my money. So all you do is lie and cheat people .
This matter is far from closed.
So when your staff is impolite to me that is fine. Refusing to help me. That is fine. *****ing my money that is fine. Lieing to me that is fine. So that is what Wesbank stand for. I still havent recieved my money. I still havent recieved my money. So all you do is lie and cheat people .
This matter is far from closed.
Your refund has been done as indicated in our previous response. You however will not get an SMS notification since it is only R24.70
Kind regards
WesBank
Your refund has been done as indicated in our previous response. You however will not get an SMS notification since it is only R24.70
Kind regards
WesBank
I have just look on my bank account. There is still no money refund. Why do you people keep on lieing to me. Is this all you do. And what about been impolite to me. What do you say about that. Oh ye no responds. You are useless. Thats what you are.
I have just look on my bank account. There is still no money refund. Why do you people keep on lieing to me. Is this all you do. And what about been impolite to me. What do you say about that. Oh ye no responds. You are useless. Thats what you are.
Send me proof of the refund transactions. There is still no money in my account.
Send me proof of the refund transactions. There is still no money in my account.
According to Wesbank the refund was in my account 2 weeks ago. This is 2 weeks later and still no refund. Stop lying to me. And send me proof.
According to Wesbank the refund was in my account 2 weeks ago. This is 2 weeks later and still no refund. Stop lying to me. And send me proof.