Wesbank, you will pay for the money you save

Hi all, Do not finance your car via WesBank even if they offer the cheapest monthly installments. The hassles you will have to deal with afterwards are not worth the money saved. I purchased a vehicle and financed it through WesBank and took out a maintenance plan which was added to my monthly installments. A few months later, my car was ****** and recovered in under 2 hours in fairly the same condition. WesBank took it upon themselves to decide that it was a write off and cancelled all my policies including my maintenance plan and received the refund. When I was planning to take my vehicle to a service, I noticed that the maintenance plan was cancelled on the service provider's website. Not the best way to find something like this out. I called the service provider to confirm and they confirmed that it had been cancelled by WesBank. WesBank denied such claims both telephonically and via email. I eventually got a hold of the email sent by WesBank to cancel the policy and only then did WesBank acknowledge that they had cancelled the plan and later stated that the maintenance plan was still active. This was only resolved after the maintenance plan service provider had a three way call with WesBank that they acknowledged their cancellation of the plan and promised that one of their staff would call me to reactivate the plan. As you can guess, I never received that call. This back and forth spanned months and now I am late for my service and looking at forking out cash from my own pocket to pay for the service regardless of the amounts I paid each month for the cancelled maintenance plan which WesBank should have communicated with me their client that they were cancelling or at least could have acknowledged right from the get go and saved me time and energy... and now money.