Wesbank you should be ashamed of yourself.

Dear Wesbank

I do not understand the type of service you giving to your clients. you behave like a bank that has just started operating very recently. My father has finished paying off his car November 2018 and to date still not NATIS document. why must he now come to remind you that he has finished paying off the car while for the past 5yrs you have been deducting without any hustle? not even once did you have to remind him of his Instalment.

You do not have competent systems to also accommodate the elderly, a pensioner who is now in the rural areas must call your call center which takes forever to be serviced. Your other options are for an elderly pensioner who in his entire life has never used an email to now request via email. You have made your 100% profit on the client now you could careless.

You do not care as long as you have gotten all your money. !!!