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Dale B
1 reviews | Active since Oct 2013
01 Sept 2021, 12:53
Wesbank worste bank.
I am utterly disgusted in the attitude & lack of service that we have received by the consultants at Wesbank. Car is fully paid for in April'21 and we've paid the courier cost to have them send us the car papers but after sending them the POP multiple times and receiving acknowledgment of receipts each time they still deny receiving it & cut us off. We had advertised to sell the car and had a buyer but he has decided to cancel due to being kept waiting. Our only choice now is to go the legal route.
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Replies (1)WesBank's replyOfficial
01 Sept 2021, 13:01Dear Dale B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply01 Sept 2021, 13:01
Official
Dear Dale B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
