RM
Roxanne M
1 reviews | Active since Oct 2019
22 Mar 2022, 15:06
Wesbank Worst service
I was debited for the incorrect amount, Calling the help desk for a month now and im holding for over 10 to 15 mins and then being cut off. Email and that is worst you wait for a auto response.
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Replies (1)
WesBank's replyOfficial
22 Mar 2022, 15:13Dear Roxanne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply22 Mar 2022, 15:13
Official
Dear Roxanne,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution