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Eddy N

1 reviews | Active since Jun 2012

25 May 2022, 11:05

Wesbank worst Call centre EVER!!!!

I am very disappointed in the way Wesbank conducts business with existing customer every time when I contact their customer contact center they have insane wait you stay on hold for 25 minutes or more without being assisted

0
Replies (1)
WesBank
WesBank's reply25 May 2022, 11:28
Official
Dear Eddy N,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution