SN
Sbu N

1 reviews | Active since Aug 2018

23 Aug 2018, 15:47

Wesbank Worst Bank

After putting in extra on my car repayments, these ******* refuse to settle and they tell me they are charging a "theoretical future interest". Taking into consideration that they are refusing to close the account since they already have the additional (future payments) I find this absolutely despicable. I've done the same with my home loan (in a decent bank) and its a proven strategy to save on interest and useless bank charges. I will NEVER ever do business with these jerks. Indeed they are the Worst Bank. It's been weeks now waiting for someone who can explain this madness.

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Replies (1)
WesBank
WesBank's reply24 Aug 2018, 08:23
Official

Dear Sbu N

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS76E93.

Regards,

Annalize Joubert

WesBank Service Resolution