Wesbank (Worse Bank) - No refund

Item: WesBank
Rating: 1
Author: Linda S

My insurances fully paid Wesbank and there is a refund that they need to pay back, Its been 2 months now and they are telling lame stories that they are processing the refund amount. I have sent several emails to their Legal Insurance Claims Administrator and he is so ********. I will never opt for this service again. I am so sure if the refund was due to them they would have opened a case against me now.

Helpful (0)

Replies (1)

WesBank's replyOfficial

03 Dec 2018, 13:31

Dear Mr. L Sikwati,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS85DEF.

Regards,
Clara
WesBank Service Resolution

WesBank's reply03 Dec 2018, 13:31

Official

Dear Mr. L Sikwati,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

I will personally be in touch with you to resolve this matter.

Your reference number is CRS85DEF.

Regards,
Clara
WesBank Service Resolution