WesBank won't refund my money.

If I could give them one star I would.

It's going to 3 months since I sold my car that was under finance. In the first few weeks, I went back and forth with WesBank to get my money out of the account and transferred to my personal account. Almost 3 months later it's still being held in their account and I can't touch it.

I've been a good client to WesBank for over 5 years, I've never caused them trouble but the way they've treated me in the last few months is very frustrating. I've gotten excuse after excuse to no end. I'm really dissapointed in the level of service that these people offer, the entire team Nobuntu Mabece, Coleen Pretorius, Goodwell Sidebi (the worst of the bunch, he's absolutely useless), Acquilla Makaula, all of these people have been completely unhelpful during this process. All they've done is make it a lot harder than it should.

I will never ever recommend WesBank to anyone else again. They have no regard for their clients. All I want is my money, it's not rocket science. I've been calling them every 2 days trying to get my money and they've been giving me excuses.