Wesbank won’t give me my car documents

Item: WesBank
Rating: 1
Author: Ondela M

I have settled my car loan on the 16th of February 2022 , paid the required R350 - emailed the proof of payment , delivery address and contact details for delivery of car ownership original documents To date I have been waiting for delivery - no communication from Wesbank , it’s frustrating - pathetic service . Give me my documents please

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Replies (1)

WesBank's replyOfficial

22 Mar 2022, 20:28

Dear Ondela,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply22 Mar 2022, 20:28

Official

Dear Ondela,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution