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myemail M
1 reviews | Active since Aug 2016
24 Jul 2019, 18:52
Wesbank will finance my car at a whopping 14.5% interest rate and NO residual.
I app**** for car finance and the dealer sent the application through to Wesbank. My credit record is spotless and I wanted a residual on the car that would have cost me around R5000 per month. Imagine my suprise when Wesbank came back - approved - NO RESIDUAL - and 14.5% interest on the car. I am absolutely infuriated. Why do they need to ***** clients over like this?
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WesBank's replyOfficial
25 Jul 2019, 09:39Dear Logie,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F729E.
Regards,
Patience Ramanugu
WesBank Service Resolution
WesBank's reply25 Jul 2019, 09:39
Official
Dear Logie,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9F729E.
Regards,
Patience Ramanugu
WesBank Service Resolution