Wesbank - what a joke

Purchased a vehicle cash over a decade ago. Now when I have sold it, it shows that Wesbank is the title owner - I dont know how since we did NOT have it financed. Have contacted wesbank several times since last week - what a circus honestly:

your call centre cannot assist. Constantly routed to IVR, however the selection applicable routes me to another IVR which states it is no longer available - what is the point of that exactly?

I have emailed you all info I have on hand and then I am told I need consent from the account holder - HOW? WHEN I DID NOT TAKE FINANCE THROUGH WESBANK AND THEREFORE AM NOT AN ACCOUNT HOLDER? I have been to your website several times to try to find help and it is offline. I included the screenshots of it in my email to you - and guess what, your consultant referred me back to the website.

whoever responds to your emails lacks common sense. no apologies for lack of assistance - just generic responses.

please contact me urgently - otherwise I will take this higher up as wesbank has ********* business practice!

I am a happy client of FNB - but wesbank seems to be an embarrassment to that name.

Miss Ramlagan ***