1 reviews | Active since Aug 2020
WesBank what a disaster
If any one needs finance for a vehicle or anything else please don't use WesBank at all. I can t complain about the service because their is no service. I phone them 3 times a week to help me with the covid extention Relief and nobody can help me everytime I phone WesBank they are still waiting for feedback and the operator at WesBank told me to do a stop order at my bank to stop the debit order, but they did deduct my last food money in my account that I get from uif and still didn t get any feedback from them. Even in the first 3 months off lockdown was a disaster they approved my covid relief that was for 3 months but still try to deduct my money from my account. *********** that is problem. And I am not the only client at WesBank with this problem. If you asked for a manager then their is no managers. WesBank is the only bank that I know that don't have any managers so please make wesbank your last option before you experience the same thing.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
