Wesbank "We do not give a **** attitude"

I Applies for Covid19 relief from Wesbank on the 24th of April since my employer sent out a letter stating we may not get paid. To date I have received nothing but auto replies from them. Submitted my documents 3 times, but still no luck. Debit order still went off. This will be the very last vehicle I finance through them EVER! Pathetic service and then they have the audacity to end their automatic emails with "yours in service", what f*****g service?????