WC
Wayne C
1 reviews | Active since Mar 2009
23 Oct 2019, 16:03
Wesbank washout!
I am an existing customer of this institution. I tried using their website to apply for finance. What a joke!!!!! I tried 5 times and after each attempt I was returned to the start application page. Then I call the number for assistance with the website, only to be told by the telephone jockey that I must make my application on the phone!!!!
Why have a website?
Why have on-line applications?
What a waste of time!
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Replies (1)
WesBank's replyOfficial
24 Oct 2019, 09:07Dear Wayne C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Oct 2019, 09:07
Official
Dear Wayne C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution