Wesbank/ Vw Financial services a bunch of sharks!!!

Item: WesBank
Rating: 1
Author: Jaco S

I purchased a vehicle before lockdown through Volkswagen Financial services and due to lockdown I could not see the vehicle. Upon receiving the vehicle from South Coast Volkswagen I noticed the vehicle was in a accident and repaired. I then asked for my money back. They refused. After the Ombudsman stepped in they took the car back, just settled the car and I lost all the money I paid up to date for the car. I just want my money back!!!

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Replies (1)

WesBank's replyOfficial

29 Sept 2020, 09:40

Dear Jaco,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply29 Sept 2020, 09:40

Official

Dear Jaco,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution