jG
justin G
1 reviews | Active since Jan 2020
14 Mar 2022, 12:08
wesbank very very very bad service
i had made a payment to wesbank which was by error. i contacted them to reverse it and the agent from the call centre said it wasnt a problem and would be done. all i needed to do was send an email. almost a week later and no response to that email. and my account with wesbank shows as settled and now i have paid in money to settle that account which i dont have.
extremely bad service
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WesBank's replyOfficial
14 Mar 2022, 12:31Dear Justin G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Mar 2022, 12:31
Official
Dear Justin G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution