MM
Mpumi M

1 reviews | Active since Aug 2018

30 Dec 2020, 16:58

Wesbank Vap premium outstanding premium

Good day, wesbank is debiting vap premium outstanding premium for the past 8 months that I do not know anything about, I called Wesbank and they transferred me to every department without assisting me,car instalment went up,resulting in me in struggling financially, I cannot afford that vap premium, I want it cuncelled immediately pls.

0
Replies (1)
WesBank
WesBank's reply31 Dec 2020, 09:11
Official
Dear Mpumi Magagula,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution