FN
Frikkie N
1 reviews | Active since Dec 2017
22 Apr 2021, 09:55
Wesbank useless.
I settled my Wesbank vehicle account on the 31st March 2021. Wesbank were supposed to refund me for the debit order installment. They promised it would be done by the 7th of April 2021. To date, I have not received anything. I have called the call centre on numerous occasions to no avail. Reference number: ***2
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Replies (1)WesBank's replyOfficial
22 Apr 2021, 10:54Dear Mr. Nel
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Apr 2021, 10:54
Official
Dear Mr. Nel
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
