Wesbank Unwilling employee cause Immense damge

<p>Hi guys,</p> <p> </p> <p><br />Im hopeing you are able to to assist me with this, Wesbanks employee who deals with my car finance account, does not reply to my request queries or answers my telephone calls. This put me in the worst possible position yet very embarrassing situation with guys coming to my house and operation of business trying to Repo the car in a very ill manner. Now the reason why im mad is because ive lost my job in Decemeber 2016 and immediately informed Wesbank of my situation, my vehicle was paid out in advance at the time since june if im correct. now Bogopane Gopolang(who works at wesbank ) very bad employeee, makes me wonder why am i the one whom lost my job and a person like that gets to keep theirs. I got a new job within a month after losing it and wanted to repay my vehicle installments, i constantly asked Bogopane to get back to me on this as i would like to make a payment arrangement and stating that im more than willing to pay every penny, asking for banking details.She did not provide me with anything, never gets back to me. and when i received something it was always a missarble very unhelpful in everyway. Never providing me with details or instructions how to make payment. Andre Horn(wesbank employee) is a witness to this as i CC'd him in the mails and he also asked Bogopane to assist.</p> <p> </p> <p><br />Reason i am mad I had to pay the Repo guys and amount of R10000 rand for them not to take my car. thats 3000 more than should have been charged if only Bogopane did her job.</p> <p> </p> <p><br />i would like to ask For the repayment of the extra money back to me and disciplinary action taken against Bogopane as she caused the worlds destruction towards me and i wish that she would someday sit in my shoes and received the same treatment she dished out.</p> <p> </p> <p><br />I have all the supporting evidence of her lack of assistance.</p> <p> </p> <p><br />kind regards,</p>