FB
Frans B
1 reviews | Active since Oct 2020
28 Jun 2025, 11:41
Wesbank *********** untrained staff
Wesbank has the most *********** staff I've ever experienced!!!!Highly unprofessional to call customers over a weekend....you do business Monday to Friday ' 5days...on email I've changed my banking details SEVERAL TIMES!!! still reflecting previous accounts...necessary documents filled out send back to Wesbank cannot capture something simple correct on the system......4months
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
30 Jun 2025, 07:28Dear Frans BWe have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.We will be in touch with you to resolve this matter.Regards,WesBank Service Resolution
WesBank's reply30 Jun 2025, 07:28
Official
Dear Frans BWe have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.We will be in touch with you to resolve this matter.Regards,WesBank Service Resolution