RR
Riaan R
1 reviews | Active since May 2012
27 Nov 2023, 13:44
Wesbank UNRESPONSIVE
I have a basic question about paying off a part of my CAPITAL BALANACE for my vehicle loan, but have not been provided with any clear answers. Several days into this process of making an inquiry concerning my loan, WesBank has neither rep**** to my e-mail correspondence, nor has it answered any of my phone calls. How can one obtain immediate answers from WesBank?
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WesBank's replyOfficial
27 Nov 2023, 14:17 Dear Riaan Rifkin
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Nov 2023, 14:17
Official
Dear Riaan Rifkin
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution