HM
Haniffa M
1 reviews | Active since Dec 2020
22 Dec 2020, 21:24
Wesbank unfair repossession
I have been in arrears with my car payment which I then arranged a lump sum payment which was made. I then contacted the bank and arranged a monthly payment of 5k p/m which was accepted and I kept to the arrangement. Now I have been receiving calls and texts from a repo company threatening and harassing me constantly. They are making claims that they will come to my house with the sheriff and reposess my vehicle. I have also requested how much is outstanding and the person claiming to be the repo company can't give me an update.
I have also been told that a judgement was raised against me even though I have kept to the agreement made between the bank and myself.
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Replies (1)WesBank's replyOfficial
23 Dec 2020, 12:48Dear Haniffa M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Dec 2020, 12:48
Official
Dear Haniffa M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
