HM
Haniffa M

1 reviews | Active since Dec 2020

22 Dec 2020, 21:24

Wesbank unfair repossession

I have been in arrears with my car payment which I then arranged a lump sum payment which was made. I then contacted the bank and arranged a monthly payment of 5k p/m which was accepted and I kept to the arrangement. Now I have been receiving calls and texts from a repo company threatening and harassing me constantly. They are making claims that they will come to my house with the sheriff and reposess my vehicle. I have also requested how much is outstanding and the person claiming to be the repo company can't give me an update.

I have also been told that a judgement was raised against me even though I have kept to the agreement made between the bank and myself.

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Replies (1)
WesBank
WesBank's reply23 Dec 2020, 12:48
Official
Dear Haniffa M, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution