1 reviews | Active since Dec 2019
Wesbank - Unfair and unprofessional
My brand new Renault Captur (2015 mode) was written off by Discovery due to an accident I was involved in. Discovery did not give me a choice as per consumers act who/where I want my vehicle to be replace. Discovery forced a replacement on me (2016 model) to be supp**** by MacCarthy / RenaultWoodmead October 2016. A defective vehicles was delivered to start with. I immediately reported this to Discovery Insurance, MacCarthy / RenaultWoodmead and Wesbank. Wesbank nor Discovery NEVER changed the Substitution of Goods when I reported all this since October 2016.
Now that I'm selling this vehicle: CAN'T FIND THE NEW REGISTERED VEHICLE and I've been over charged for 'maintenance'I have never agreed on since delivery. Total amount extra charged on my statement is: R 42 160.16. Agents working on the 'replacement': ***, *** and ***,***;***
*********, dishonest and very unprofessional business.
I have logged these complaint a lot of times. It has also been escalated a few times.
Still no positive feedback after 3 years.
PM
I have logged these complaint a lot of times. It has also been escalated a few times.
Still no positive feedback after 3 years.
PM
