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Petra M
1 reviews | Active since Mar 2022
18 Mar 2022, 17:54
Wesbank unexceptable service
We moved our account from Wesbank to Standard Bank. Standard Bank settled our vehicle finance but Wesbank still took a installment after the vehicle was settled. After 3 weeks and numerour emails, our installment has not been reimbursed. Can you please assist.
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WesBank's replyOfficial
22 Mar 2022, 07:45Dear Petra M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Mar 2022, 07:45
Official
Dear Petra M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution