1 reviews | Active since Aug 2022
Wesbank ********* Practise. Unauthorised extra Insurance
Be careful with Wesbank Finance.
An amount of R325 VAP Premium Group Life has been added to our debit order and deducted from our bank account every month, unknowingly and without our agreement.
At least 10 calls and emails to Wesbank and promises from them to find and share the recording where we agreed to this insurance via the telemarketer or to refund the amount.
We certainly would not agree to this extra cover because it is very expensive insurance and there is already existing cover in place with other institutions.
No resolution from Wesbank and we are owed at least R12,500, without calculating the interest.
Seems to be an organised **** where they ***** money from their clients and then refuse to pay it back. Check your contract and then your Wesbank Statement and bank statement every month to make sure that you also are not being ****** from.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
