WESBANK Unacceptable Client Service
<p>App**** approx. 3 weeks ago for vehicle financing. Approval received but no progress since then. Complaint lodged with customer services but still no response. The vehicle must be bought out of late estate. However *********** people doesnt understand the process/ required documentation. Various calls made but queries are being ignored. Really frustrated with lack of service and understanding from WESBANK. The estate cant be finalised due to this issue. CAN ANYONE PLEASE HELP?? WESBANK ARE YOU THERE???</p>
Good day
Thank you for raising your concerns regarding the delay in processing your application for vehicle finance.
We have now contacted and explained the reasons which caused the delay, also we have requested that you provide us with all the required documentation in order to finalise this process.
We trust that our efforts have restored your faith in us.
Yours in service,
WesBank
Good day
Thank you for raising your concerns regarding the delay in processing your application for vehicle finance.
We have now contacted and explained the reasons which caused the delay, also we have requested that you provide us with all the required documentation in order to finalise this process.
We trust that our efforts have restored your faith in us.
Yours in service,
WesBank