zZ
zelda Z
1 reviews | Active since Feb 2017
02 Nov 2020, 12:32
WESBANK trying to make up their Covid Bonus as Client's Expense
I have called Wesbank and FNB and everyone and the tea girl is getting back to me on why Wesbank feel it is okay to debit my account between September 19th and November 1st by R50K when my vehicle installments are only R8454.70. FNB opened a Covid Relief account for me and Wesbank is on my Banking as an Installment sale so please explain how I could be in arrears unless the 2 Super Powers dont communicate properly and the client bears the brant of this incompetency
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WesBank's replyOfficial
03 Nov 2020, 08:45Dear Zelda B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Nov 2020, 08:45
Official
Dear Zelda B
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution