DO
Diana O

1 reviews | Active since Feb 2019

20 Jul 2020, 11:22

WESBANK TRYING TO COMMIT *****

WESBANK ADD ADDITIONAL PRODUCTS TO MY FINANCE AGREEMENT WITHOUT MY KNOWLEDGE AND CONSENT AND THEN PROMISE TO CONTACT ME TO RECTIFY THIS....TO DATE THEY DID NOT CONTACT ME, MEANING THEY ARE GOING TO TRY AND GET AWAY WITH THIS. YOU ARE THE WORSE COMPANY TO DEAL WITH AND I WILL NOT ALLOW YOU TO DEBIT MY ACCOUNT FOR ADDITIONAL PREMIUM THAT I DID NOT AGREE TO...THIS IS *****!!!

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Replies (2)
DO
Diana O's update20 Jul 2020, 13:16
Reviewer Update
Wesbank is disclosing my personal information to a 3rd party without my consent....THIS IS AGAINST THE FICA ACT!!!
WesBank
WesBank's reply20 Jul 2020, 21:06
Official
Dear Diana O
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution