Wesbank/Titleguard incompetence a major headache

<p>I app**** for vehicle finance to purchase a car privately. As I have been a customer of Wesbank before I thought I would give them by business again. Huge mistake! After being advised last week that my application has been approved and sent through to Titleguard I patiently waited for a call/email from them to give me an update. Today after the seller called me to say he has heard nothing and has a new potential buyer lined up I called up Wesbank again who gave me the details for Titleguard. Turns out Titleguard have no record of me or my application. So back to Wesbank I went and they assured me it was sent but would be sent again as maybe they did not receive it first time around. I would get feedback in 24 - 48 hours. Needless to say they have blown the deal and now I will have to start from scratch, with another financier of course. Good job Wesbank, good job!</p>