NN
Nobantu N

1 reviews | Active since Dec 2013

20 Oct 2016, 15:01

WESBANK THREATNING TO DEDUCT MORE MONEY BECAUSE I DON'T HAVE INSURANCE WITH THEM.

<p>On Tuesday this week I received a letter from Wesbank threatning me about an extra R190.79 that will be deducted from my account because I have not provided proof that I have comprehensive insurance for the car I took through them and that I have until the 30th of this month to provide proof.</p> <p>First of all I did not receive any letters or any other communication from them informing me about this. Secondly I don't understand what me having a comprehensive insurance for my car has to do with the bank. It seems like you guys are trying to make money through us by charging us more and by trying to convince us to take a cover through you (Hollard) and how convinient was that you also attached a catalogue from Hollard advertising their insurance types. This to me sounds like a *******.</p>

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Replies (1)
WesBank
WesBank's reply21 Oct 2016, 10:53
Official

Dear Nobantu,

Thank you for allowing us an opportunity to attend to your concerns. A resolution specialist was unable to make telephonic contact and a detailed email has been send to you for further correspondence.

WesBank would sincerely like to apologize for any inconvenience caused.

Kind regards,

WesBank