HL
Henco L
1 reviews | Active since Jul 2016
26 Jul 2016, 13:09
Wesbank threatening to take my car back
<p>About a month ago my account was hacked and some of my debit orders was reversed. </p> <p> </p> <p>After getting a call from Roy at wesbank collection i made arrangements to pay in three installments over the next 3 months. I have however already made a payment last week and another will be made by friday. Bringing my account only to one month in arrears. </p> <p> </p> <p>Today i got a call from Romeo Rossouw demanding that he wants to come and collect my vehicle? </p> <p> </p> <p>Can he do this even if i have mad3 arrangements and held up to my part of the deal. </p>
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Replies (1)WesBank's replyOfficial
28 Jul 2016, 09:49Good day
Thank you for sharing your concerns affording us the opportunity to assist you. Our collections team have communicated with you to discuss the status of the account and a repayment arrangement was agreed upon. Your account will be monitored by collections to ensure that the arrangement is adhered to.
We trust that the matter was handled to your satisfaction.
Kind regards
WesBank
WesBank's reply28 Jul 2016, 09:49
Official
Good day
Thank you for sharing your concerns affording us the opportunity to assist you. Our collections team have communicated with you to discuss the status of the account and a repayment arrangement was agreed upon. Your account will be monitored by collections to ensure that the arrangement is adhered to.
We trust that the matter was handled to your satisfaction.
Kind regards
WesBank
