JR
Justin R
1 reviews | Active since Oct 2013
06 Sept 2022, 15:11
WesBank *******
Afternoon not sure who the consultant is on email trail *** (CID:837g0pz8742k4dwyjj) but they are absolutely usless. Wesbank doesn't sign off on email but hopefully this *********** person can be delt with.
Secondly we settled a bike I paid for the licence to be changed into our name and so did my mother. I want a refund done and the agent is ignoring me, making me feel like you have ****** it
Hopefully I get a response and my money back
How did you do business in today's age with a response time on email of 72hours or more
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
06 Sept 2022, 15:22Dear Justin Roos,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply06 Sept 2022, 15:22
Official
Dear Justin Roos,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
JR
Justin R's updateReviewer Update
08 Sept 2022, 07:06There is still no resolution here ? We are still waiting for papers 4 weeks later. Last night your team is asking for proof of payment which was paid twice, one due for refund but needless to say your team can't find one of them
I have not delt with a more usless company.
I will name and shame you on every platform until this is resolved
You are a bunch of theives.
0 eight three three eight three 9 seven 9 seven
I have not delt with a more usless company.
I will name and shame you on every platform until this is resolved
You are a bunch of theives.
0 eight three three eight three 9 seven 9 seven
JR
Justin R's update08 Sept 2022, 07:06
Reviewer Update
There is still no resolution here ? We are still waiting for papers 4 weeks later. Last night your team is asking for proof of payment which was paid twice, one due for refund but needless to say your team can't find one of them
I have not delt with a more usless company.
I will name and shame you on every platform until this is resolved
You are a bunch of theives.
0 eight three three eight three 9 seven 9 seven
I have not delt with a more usless company.
I will name and shame you on every platform until this is resolved
You are a bunch of theives.
0 eight three three eight three 9 seven 9 seven