Wesbank Theft

Wesbank *****

I have vehicle finance with Wesbank. And witout any communcation on there side telephonically or email did not i agreed to some policy that now costs me additional R140 odd. I then immendiatly contacted them to tell i did not authorize any policy to immediatly contact me via telephone to reverse the charge i did not even agree to. They first ignored my email and then wen the amount reflexed in my debit order imformed them to refer to my prior email stating i did not authorize anything and to immediatly CONTACT ME & reverse it. They then rep**** stating that if want to cancel this policy i need to send a signed copy confirming something or other. I then stated i did not agreed nor did I sign ANYTHING stating i would like this policy, so why should i sign to cancel?? I then stated that if this amount is not reeversed immediately i would lay charge of theft with the police. Again theres silince... Still waiting...

There reply "In order for us to cancel your policy, we require a signed request detailing the policy that needs to be cancelled.

The cancellation will be effective for 30 days after cancellation has been logged."

THEFT/*****