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Charlene C
1 reviews | Active since Feb 2020
03 Feb 2020, 14:42
WESBANK THE WORST SERVICE EVER!
WESBANK what a joke!!!!! How can we help you??? How can we help you is not in their vocabulary. I have till today received no answer to my numerous emails and phone calls... most of them holding for 20 minutes on the line as no one is savvy enough to assist with a basic question.The most pathetic service i have received in years.... PATHETIC that i have to speak to call center all day and all i hear they cannot help me... but asking for team lead.. nothing.
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Replies (2)
WesBank's replyOfficial
03 Feb 2020, 15:27Dear Charlene C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply03 Feb 2020, 15:27
Official
Dear Charlene C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
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Charlene C's updateReviewer Update
04 Feb 2020, 11:38Good day Elize
i have tried contacting you. Can i ask if you have feedback for me please.
Thank you
Regards
Charlene
i have tried contacting you. Can i ask if you have feedback for me please.
Thank you
Regards
Charlene
CC
Charlene C's update04 Feb 2020, 11:38
Reviewer Update
Good day Elize
i have tried contacting you. Can i ask if you have feedback for me please.
Thank you
Regards
Charlene
i have tried contacting you. Can i ask if you have feedback for me please.
Thank you
Regards
Charlene