TM
Tanya M
1 reviews | Active since Apr 2021
26 Apr 2021, 14:24
Wesbank the worse bank ever
Absolutely poor service, I requested a settlement letter and received it. The car was settled accordingly, awaiting refund and for this Bank to close my account. BUT up until today I can not get hold of them and they don't reply on my emails. I will never ever buy a car through Wesbank again. They are quick to take your car if you miss a payment but they have no customer, client liaison skills. I am also closing my FNB account but I cant until Wesbank send clear my account. :(
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WesBank's replyOfficial
26 Apr 2021, 14:44Dear Tanya Mitchell,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Apr 2021, 14:44
Official
Dear Tanya Mitchell,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution